Terms and conditions

1. Legal Status

By accessing or playing games on our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions ("Agreement"). We reserve the right to update or modify these terms at any time without prior notice.

License Number: MGA/B2C/211/2011
Issuing Authority: Malta Gaming Authority (MGA) and Alderney Gambling Control Commission
Jurisdiction: Malta and Alderney
Allowed to Operate in Canada: Yes - We accept players from Canada and operate legally under international licensing

2. Registration and Login Process

To create an account on our website, please follow these steps:

Click the "Register" button
Fill out your personal details (name, email, date of birth, address)
Create a username and password
Accept the Terms and Conditions by clicking "Agree"
Verify your email address by following the instructions provided

You must be at least 18 years old to create an account on our website.

3. Games and Software Providers

We offer a wide range of games, including slots, live casino, table games, progressive jackpots, and video poker. Our software providers include:

Microgaming
NetEnt
Evolution Gaming
Play'n GO
Big Time Gaming
Pragmatic Play
Red Tiger Gaming
Thunderkick
Blueprint Gaming
Nolimit City
ELK Studios
IGT
Barcrest
Authentic Gaming
Novomatic
NextGen
WMS
Iron Dog Studio

We also have over 1,300 games available on our website.

4. Bonuses and Promotions

From time to time, we may offer bonuses or promotions to our players. The terms and conditions of these offers will be clearly displayed in the promotion itself.

5. VIP and/or Loyalty Program

Our loyalty program is designed to reward our regular players with exclusive benefits and perks.

6. Payment Methods and Banking Terms

We accept a variety of payment methods, including:

Visa
MasterCard
Trustly
Skrill
Neteller
MuchBetter
Interac

Please note that not all deposit or withdrawal options are available to players from certain countries.

7. Key Terms and Conditions

By playing games on our website, you agree to the following terms:

Wagering requirements: All bonuses must be wagered 20x before they can be withdrawn.
Max bet: You may not place bets exceeding $5 while a bonus is active.
Game restrictions: Progressive jackpots are excluded from bonus play. Slots contribute 100% to the wagering requirement, table games contribute between 10-20%, and live casino contributions vary.

8. Mobile and Technical Features

Our website is fully optimized for mobile devices, allowing you to access your account on any device with internet connectivity.

9. Security and Fair Play

We are committed to providing a safe and secure gaming environment. All transactions are processed using 256-bit SSL encryption, which protects all financial transactions and personal data.

All games on our website use certified Random Number Generators (RNGs) that have been independently tested by iTech Labs and eCOGRA for fairness and transparency.

10. Responsible Gambling Features

We take responsible gambling seriously and offer a range of tools to help you manage your gaming:

Deposit limits: You can set daily, weekly, or monthly deposit limits.
Loss limits: You can also set loss limits on individual games.
Session time limits: We recommend that players do not spend more than 2 hours per day playing online casino games.

11. Advantages and Disadvantages

We are committed to providing the best possible gaming experience for our players. If you have any questions or concerns about our website, please don't hesitate to contact us.

However, we must note that there may be certain disadvantages associated with using our website:

No dedicated mobile app
Live chat is only available 13 hours per day (not 24/7)
Support is limited to English language only
We do not currently offer cryptocurrency payment options

12. General Casino Information

Loyal Casino was established in 2004 and has been operating under its current name since 2018.

Our parent company, Corona Ltd., is a reputable online gaming operator with multiple casino brands.